The ranking of the world’s airlines has been calculated by flight compensation company AirHelp, which uses three factors to calculate which companies are providing the best services.

These factors include ‘on-time performance’, which tracks how many of an airline’s flights are on schedule; customer service, assessed by passenger ratings of the food, comfort, and crew of the airlines; and claim processing, which is how efficiently airlines handle claims and how likely they are to pay out compensation.

Using this data, AirHelp ranked 109 airlines with some surprising results, including one long-time winner being pushed off the top spot.

Top 10 Best Airlines

According to AirHelp’s rankings, the number one airline in the world this year was Brussels Airlines, which is headquartered in Belgium.

The airline flies to more than 100 places in Europe, North America and Africa, but last year it didn’t even make it to the top 10, instead coming in 12th place.

Clearly the staff at the airline have been doing something right, as its first-place ranking managed to push Qatar Airways into second place after holding the top spot since 2018.

The top 10 list also included well-known airlines United Airlines and American Airlines – two airlines that managed to maintain their places in the top spot for the third year running, despite major disruptions that impacted domestic airlines in the US over the last few months.

Check out the top 10 list here:

10 – Air Serbia

9 – Widerøe

8 – Air Arabia

7 – LOT Polish Airlines

6 – Austrian Airlines

5 – Play

4 – American Airlines

3 – United Airlines

2 – Qatar Airways

1 – Brussels Airlines

Top 10 Worst Airlines

When it comes to the companies that have left customers least satisfied, AirHelp reported a range of companies from across the globe were the biggest offenders.

It was Tunisair, headquartered in Tunisia, that unfortunately ranked all the way at the bottom in 109th spot, with AirHelp reporting an on-time performance rating of 4.7, a customer opinion rating of 6 and a claims processing rating of 0.2, all out of 10.

See the full list below:

10 – Sky Express

9 – Air Mauritius

8 – Tarom

7 – IndiGo

6 – Pegasus Airlines

5 – El Al Israel Airlines

4 – Bulgaria Air

3 – Nouvelair

2 – Buzz

1 – Tunisair

Upon sharing the list, AirHelp Chief Executive Officer Tomasz Pawliszyn expressed hope the rankings would ‘encourage airlines to continuously listen to passenger feedback’.

But I know for a fact I’m not the only one, I mean who doesn’t want a glimpse at the good life, even if it means staring at a screen…that’s what Selling Sunset is really, isn’t it?

They show off some of the most elite properties on the market in the illustrious Hollywood, Los Angeles, and of course there’s a bit of drama in-between the real estate we see but it is a huge hit because of us nosey bunch.

Anyway, a YouTuber, BigBanksz, has shown off one incredible estate located in Branson West, Missouri. With sweeping views of Table Rock Lake, Evergreen Crystal Palace was built back in 1991 by Robert W. Plaster – a philanthropist and millionaire who made his fortune through founding Empire Gas.

Tragically, in 2008 Plaster died and wrote that he wanted the 25,000-square-foot mansion to be sold off with the money going towards college funds for students – and 13 years later the Robert W. Plaster Foundation placed it on the market for $80 million.

But years have since passed and there’s still no buyer, so the asking price has been slashed to $49 million.

The marble and glass property sits 200 feet above the artificial lake in the Ozarks of southwestern Missouri, while it also boasts of 365 acres of land surrounding it.

Those dates will mark 51 and 101 years respectfully since Evergreen Crystal Palace was built.

You could argue there are actually three time capsules, with the property itself looking as if it were teleported from the 1990s to the present day.

While it is spotless inside (there’s no dust, cobwebs or whatnot) it has remained relatively untouched, with towels even still dotted around the property bearing the Evergreen logo.

Selling the property for Evergreen Investments, real estate agent Ken Coleman previously said: “It’s really strange to go in the house today because it looks like it’s just a frozen time capsule.”

The property has 12 guest suites, two master bedrooms and four offices over five floors, while also offering garage space for more than 20 cars and a helicopter landing pad.

And for those gun enthusiasts… a shooting range too.

I suppose it’s back to daydreaming for the rest of us.

Luca Parmitano had embarked on EVA 23, a six-hour space walk around the International Space Station, in July 2013.

But his helmet soon began filling with liquid, stopping him from being able to hear or see.

And while you’d not usually associate space with water – let alone drowning – Parmitano almost met a terrifying fate.

While working with cables outside the ISS, 250 miles (400 kilometers) above sea level, he was surprised by the ‘unexpected sensation’ of water at the back of his neck.

The Italian astronaut, who was working on behalf of the European Space Agency (ESA), struggled to communicate up to 1.5 liters of water – from a clogged pipe in the space suit – filled his helmet.

Parmitano explained: “My ability to see – already compromised by the water – completely vanishes, making my eyes useless.

“But worse than that, the water covers my nose – a really awful sensation that I make worse by my vain attempts to move the water by shaking my head.”

He continued: “By now, the upper part of the helmet is full of water and I can’t even be sure that the next time I breathe I will fill my lungs with air and not liquid.”

Parmitano was instructed to go back to the airlock, but, unable to see in front of him, he no longer knew which direction he should be heading.

He decided to follow his safety cable back to the airlock, where he had to wait for repressurization to take place before he could take off the helmet.

And as he made his way back, the water continued to rise until it ‘almost completely covered the front of [his] visor’.

Writing in his ESA blog, he described a back-up plan he’d thought up, explaining: “The only idea I can think of is to open the safety valve by my left ear: if I create controlled depressurisation, I should manage to let out some of the water, at least until it freezes through sublimation, which would stop the flow.

“But making a ‘hole’ in my spacesuit really would be a last resort.”

Fortunately, Parmitano made it to the airlock, but then had to wait while his colleagues secured it from the outside before they could come in and free him.

He considered removing his helmet, despite it being a risky move.

He reasoned: “I know that if the water does overwhelm me I can always open the helmet.

“I’ll probably lose consciousness, but in any case that would be better than drowning inside the helmet.”

Fortunately, he was freed from his space suit in time, returning back to Earth shortly after. The six-hour space walk was cut short after one hour.

Looking back on the experience, Parmitano described space as a ‘harsh, inhospitable frontier’, adding: “We are explorers, not colonizers. The skills of our engineers and the technology surrounding us make things appear simple when they are not, and perhaps we forget this sometimes. Better not to forget.”