I mean, guys… there is a cost of living crisis going on, alongside President Trump’s tariffs, a lot of everyday goods are going up in price.
But over $4,000 for two cups of coffee? Well, that’s just absurd and, of course, a mistake.
Jesse and Deedee O’Dell had become long-term customers of Starbucks for 16 year prior to the incident, starting their day off with an iced americano and a cappuccino.
However, the couple’s opinion on Starbucks changed in 2023 after the process of ordering their usual tipple ended in a massive sum of money leaving their bank account.
Typically, the coffee order sets Jesse and Deedee back around $10, but a February 2023 order cost them a whopping $4,456.27.
Without realizing, the couple had been charged a gratuity fee of $4,444.44 on top of their regular coffee order.
What makes matters even more confusing is the fact Jesse said he remembered selecting the ‘No Tip’ option on the card machine.
It wasn’t until days later that Deedee noticed the mix-up when she was at the mall with her four kids and her card declined when she tried to purchase something.
Talk about an expensive bill (KOKI/CNN)
After getting to the bottom of the missing funds, Jesse got in touch with the Starbucks district manager, and was told there must have been an error with the network that the card machine uses.
The couple was told they had been sent two checks that would add up to the full gratuity amount, but when they arrived, the checks bounced, CBS reported at the time.
That day, Jesse said they’d contacted the customer service helpline ‘probably 30 or 40 times that day’ until a representative assured them that they’d be sent new checks – though, at the time of the interview, they’d had yet to arrive.
The couple were shocked by the bill (KOKi/CNN)
Jesse, Deedee, and their children had been planning a trip to Deedee’s home country of Thailand to visit her sister, who she hadn’t seen for years.
Such transaction made that idea dead in the water.
A spokesperson for Starbucks later told UNILAD that Deedee and Jesse’s problem had been sorted.
“This was an unfortunate situation that has since been resolved,” they stated. “The tip was entered by the customer in error.
“While the original refund checks had a typo and therefore did not go through, we issued new ones on January 31, which were received and cashed by the customer on Monday, February 6.”
Featured Image Credit: KOKi/CNN
